Get support
Find the support you need quickly by clicking one of the support types below:
Crisis support
24/7 Crisis support
If someone you know has attempted, or is at immediate risk of attempting to harm themselves or someone else, call Triple Zero (000) immediately.
Alternatively, go to a hospital emergency department, where they may refer you to a mental health service.
Please be aware that we are not a service provider, however you can find a comprehensive list of support services below. As a preventive youth mental health organisation, we work to educate young people through mental health literacy, and empower you to take charge of your mental health before reaching the point of crisis.
Lifeline
- Call 13 11 14 (24/7)
- Text: 0477 13 11 14 (24/7)
- Chat Online: lifeline.org.au (24/7)
Crisis helpline for people experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
13YARN
- Call 13 92 76
- Provides confidential crisis support 24/7 from Aboriginal and Torres Strait Islander people that will work with individuals to explore options for on-going support
Suicide Callback Service
- Call 1300 659 467
- A nationwide service providing 24/7 telephone and online counselling to people affected by suicide.
Want to talk to someone?
We encourage you to reach out for support if you are struggling. You can visit your GP and ask for a mental health care plan, or get in touch with one of these free services.
General services
Medicare Mental Health Centres
- Free, immediate, short and medium-term care to anyone living in Australia.
- Support through the centres is free. You do not need a Medicare card, appointment or a GP referral.
- Find a centre near you here.
Beyond Blue
- Call - 1300 22 4636
- Chat Online - online.beyondblue.org.au (1pm to 12am AEST every day.)
- If you’re going through a hard time right now, the Beyond Blue Support Service is available 24/7 for brief counselling.
MindSpot
- Call 1800 61 44 34 (8am-8pm Mon-Fri AEST)
- Mindspot supports Australian adults with free, confidential psychological assessments and treatments, and access to qualified therapists..
NSW Mental Health Line
- Call: 1800 011 511
- 24/7 professional help, advice and referrals to local mental health services, including services for hearing impaired individuals and English as a second language.
Youth services
OurHerd
- A safe space that guides and empowers young people to share stories of tough times to create a more mentally healthy world.
headspace
- Call: 1800 650 890
- Free online and telephone support, counselling and peer-moderated group chats for young people aged 12 - 25 and their families and friends.
Kids Helpline
- Call: 1800 55 1800
- Email: [email protected]
- Chat to a qualified counsellor for free via WebChat, phone or email anytime and for any reason.
LGBTQIA+ services
QLife
- Call: 1800 184 527 (3pm to midnight, every day)
- Counselling and referral service for LGBTI people. Peer supported telephone and web based services to diverse people of all ages for mental health support.
The Gender Centre
- Call: 9519 7599 (9am-4pm Mon-Fri AEST)
- Information and support for trans and gender-diverse people.
ACON NSW
- Call: 1800 063 060
- A New South Wales based organisation specialising in community health, inclusion and HIV responses for people of diverse sexualities and genders.
Support for First Nations Peoples
13YARN
- Call 13 92 76
- Provides confidential crisis support 24/7 from Aboriginal and Torres Strait Islander people that will work with individuals to explore options for on-going support
Brother to Brother
- Call: 1800 435 799 (24/7)
- Crisis support by Aboriginal men, including Elders.
Thirrili
- Call: 1800 805 801 (24/7)
- A program that provides Aboriginal and Torres Strait Islander people with postvention support and assistance for all (individuals, families & communities) affected by suicide or trauma.
Yarning Safe'N'Strong
- Call: 1800 959 563 (24/7)
- A free and confidential counselling service for Aboriginal and Torres Strait Islander Peoples who need to have a yarn with someone about their wellbeing.
WellMob
- Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander People.
Eating Disorder Services
Butterfly Foundation
- Call: 1800 33 4673
- Email: [email protected]
- Phone, webchat and email support for those experiencing an eating disorder, friends, family, carers and professionals.
Men’s Services
Mens Line
- Call: 1300 78 99 78
- Telephone and online counselling service providing support for men.
SAMSN
- Call: 1800 472 676
- Australia’s leading organisation for male survivors of child sexual abuse and their supporters.
Grief Support
Griefline
- Online forums - griefline.org.au (24/7)
- Grief and loss support including online forums and peer support groups.
National Centre for Childhood Grief
- Call: 1300 654 556
- Provides free and unlimited grief counselling for bereaved children aged 3 -18 years.
Feel the Magic
- Early intervention grief education programs for kids aged 7 to 17, who are experiencing pain and isolation due to the death of a parent, guardian, or sibling.
Support for international students
Embrace Multicultural Mental Health
- Mental health information and resources available in different languages for people from culturally and linguistically diverse (CALD) backgrounds.
Translating and Interpreting Service (TIS)
- Call 1800 131 450
- If you don’t use English as your first language you can get free translation support from TIS National.
Transcultural Mental Health Centre
- Call 1800 648 911
- Mental health and wellbeing information and brief over-the-phone support for callers from culturally and linguistically diverse (CALD) communities in NSW. Receive information and brief over the phone support in your language, as well as find the right care in your community.
Sonder
- The Sonder app allows 24/7 access to free and confidential mental health care, medical advice, and safety support in 300+ languages.
- Sonder is available for free through many Australian workplaces and universities, including our partners at University of Sydney and The University of Newcastle. Check with your university or employer to see if they offer Sonder.
TalkCampus
- The TalkCampus app allows 24/7 mental health support, building a safe, supportive peer community that connects students globally in 26 languages.
- TalkCampus is available for free through many Australian universities, including our partners at University of Sydney, University of Technology and The University of Newcastle. Check with your university or employer to see if they offer TalkCampus.
Support through Overseas Health Cover (OSHC)
OSHC is health cover that you're required to have as an international student in Australia and must cover the length of your stay. This would have been organised when you arranged your visa. OSHC benefits are similar to the cover Australians receive through Medicare. OSHC covers in hospital and out-of-hospital medical assistance, prescription medications and emergency ambulance assistance.
Eligible students can access mental health support through OSHC. Every OSHC provider is different so check your cover by contacting your Overseas Health Cover provider. Below are the most popular providers:
Medibank OSHC
- Call 134 148 and they’ll let you know which treatments are included in your policy.
- If you’re a student with Medibank Overseas Student Health Cover (OSHC), you can call the Student Health and Support Line on 1800 887 283 (24/7). They’ll offer you advice and over-the-phone counselling as part of your cover. They also have an interpreter service so you can speak to someone in your own language.
Allianz OSHC
- International Students using Allianz can call 13 67 42 and they’ll let you know which treatments are included in your policy.
Support for carers
Carers Australia
- Call: 1800 242 636
- Short term counselling services and support for carers and their families.
NSW Family & Carer Mental Health Program
- Support for carers provided by One Door Mental Health
Rural community services
Rural Aid
- Call 1300 175 594
- Rural Aid counsellors offer free, confidential support to farmers and their families.
CRANA Bush Support Line
- Call 1800 805 391 (24/7)
- A free 24/7, 365-day telephone counselling support line for the rural and remote health workforce and their families.
Royal Flying Doctor Service
- For information regarding mental health services in Outback Queensland, please call 1300 010 174 or email [email protected].
- For information regarding mental health services in the Far North Queensland, please call 0409154477 or email [email protected].
- For mental health emergency services in NSW and ACT, please call the RFDS emergency medical phone number on 08 8088 1188.
- The Royal Flying Doctor Service provide free direct clinical and emergency services to people living in remote communities to improve their overall health and wellbeing.
Financial counselling
National Debt Helpline
- Call 1800 007 007 (9:30am-4:30pm weekdays)
- Chat online at ndh.org.au (9am-8pm weekdays)
- Free financial counselling online, over the phone or by appointment.
Gambling Help Online
- Call 1800 858 858 (24/7)
- Chat online at gamblinghelponline.gov.au (24/7)
- Free confidential support for anyone affected by gambling, including self-help modules and resources.
The Salvos Moneycare
- Call 1800 722 363
- Find free financial counselling and emergency relief near you.
Mob Strong Debt Helplime
- Call 1800 808 488 (9:30am to 4:30pm, Monday to Friday)
- Free financial counselling and legal advice about money matters for Aboriginal and Torres Strait Islander peoples.
Other tailored services
Mates In Construction
- Call 1300 642 111 (24/7)
- Suicide prevention and support for construction workers.
TIACS Foundation
- Call or text: 0488 846 988 (9am-5pm daily)
- A free and confidential counselling service for truckies, tradies, rural, blue collar workers and those who care about them, available Australia-wide.
1800RESPECT
- Call 1800 737 732
- Confidential information, counselling and support service open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse.
Open Arms Peers
- Call: 1800 011 046 (24/7)
- Support for Navy, Army and Air Force personnel, veterans and their families.
Quitline
- Call: 13 78 48 or Whatsapp: +61 385 832 920
- Confidential support to help quit smoking and vaping. Talk to a counsellor, request a call back, or chat online.
PANDA - Perinatal Anxiety & Depression
- Call: 1300 726 306
- For individuals and families affected by anxiety and depression during pregnancy, and in the first year of parenthood, to speak to a trained counsellor about current challenges and connect to local mental health and family services.
Blue Knot Foundation
- Call: 1300 657 380
- For adults impacted by complex trauma and childhood trauma.
Relationships Australia
- Call: 1300 364 277
- Inclusive, free and low-cost relationship counselling, family dispute resolution, domestic violence support services and more.
Apps
- OurHerd - A safe space that guides and empowers young people to share stories of tough times to create a more mentally healthy world.
- Beyond Now -Create a safety plan to work through when experiencing suicidal thoughts or when supporting others experiencing suicidal thoughts.
- Smiling Mind - Guided meditation and mindfulness.
- Mood Mission - Learn new ways of coping with low mood & anxiety through mental health ‘missions’ that are backed by scientific evidence.
- Calm Harm - Provides tasks that help to resist or manage the urge to self harm.
- eMoods Mood Tracker - Track manic and depressive episodes using a wellbeing tracker for mood, weight and sleep.
- iBobbly - A free social and emotional wellbeing self-help app for young Aboriginal and Torres Strait Islander peoples aged 15 years and over.
- Worry Time - Interrupts repetitive thinking by prompting you to set aside your worries to deal with later.
- NotOk - a free digital panic button to get you immediate support via text, phone call, or GPS location when you’re struggling to reach out.
- Kinder World - A cozy wellbeing game with a relaxing atmosphere, designed for quick stress release in just two minutes a session, with gentle evidence-based activities as you raise unique houseplants
Online resources
- Black Dog Institute - information on specific mental health disorders such as depression and bipolar.
- SANE - information about mental illness, treatments, where to go for support and help carers.
- RUOK - access free resources that increase the willingness and confidence of all Australians to recognise the signs someone is struggling, start a genuine conversation and lend appropriate support.
- ReachOut - an online youth mental health and wellbeing service helping young Australians with information, support, tools and stories.
- Head to Health - a website that can help you find free and low-cost, trusted online and phone mental health resources.
- Mindspot Clinic (1800 61 44 34) - an online and telephone clinic providing free assessment and treatment services for Australian adults with anxiety or depression.
- Lysn - phone and video consultations. Online psychology, via video and phone consultations, with wide access to qualified psychologists regardless of location. Please note, Lysn is fee-for-service provider.
- Minus18 - Resources and training for LGBTQIA+ young people.
- Here - ACON’s digital hub for information on suicide and situational distress, connecting LGBTQ+ people, their loved ones, and service providers in NSW to care, support, and resources.
- Ask Izzy - a website that connects people in need with housing, a meal, money help, family violence support, counselling and much more.
Suicide prevention training
- LivingWorks - Suicide first-aid training is available for free to NSW communities including all NSW High School Teachers, staff, parents, carers and school communities (public, private and independent). This has been made possible through the NSW Government’s Mental Health Recovery Package, which aims to support anyone whose mental health has been impacted by the COVID-19 pandemic.
- Life In Mind - A free national directory to find upcoming suicide prevention training in your area.
Support outside of Australia
If you or someone you know is in IMMEDIATE danger and are located outside of Australia, please call your local emergency services (e.g. 911 in USA, 999 in UK).
Alternatively, visit the emergency department at your nearest hospital, where they may refer you to local mental health services.
You can also find free, confidential mental health support through Find A Helpline - a free online tool to find support services in over 50 countries, with the option to search by topic, helpline speciality, contact method and type of support.