At batyr, we know that a simple check-in can have a powerful impact. Whether it’s over a walk, a text, or a cup of tea, creating space to talk about how we’re really going can help break down the stigma around mental ill-health and build stronger, more supportive communities.

Here are five practical ways to help a mate feel safe and supported when talking about their mental health:

Not every moment is the right one for a deep chat - and that’s okay. Look for a time when you're both relatively relaxed and not rushed. Sometimes the best chats happen when you’re not sitting face to face,  like when walking the dog, driving somewhere, or having a quiet cuppa - these moments give people space to talk without the pressure of direct eye contact. Try bringing it up during something low-key and familiar.

Start with something open-ended and non-confrontational to let them know you care. A big, serious question can feel daunting, so instead, try easing in with something more casual:

• “You’ve seemed a bit quiet lately - how’s everything going?”
• “How’s your week been, really?”
• “What’s been on your mind lately?”

If they give a short answer like “I’m fine” but you sense there’s more going on, gently invite them to share more without pushing.

If they open up;

If your friend starts to share, remember - your role is to listen. You don’t need to fix anything or give advice unless they ask for it. Sometimes a simple “That sounds really hard” or “Thanks for telling me” is enough. You could also ask:

• “Do you want to talk more about it?”
• “Would it help to chat to someone else about this - like a counsellor or GP?”
• “What do you need from me right now - just a vent, or some help figuring things out?”

If they’re not ready;

Sometimes, people aren’t ready to talk, and that’s okay too. Let them know you’re there whenever they are. You might say:

• “That’s alright, I just wanted you to know I’m here.”
• “No pressure - if you ever feel like chatting, I’m around.”
• “Thanks for listening anyway. I’m always up for a tea and a catch-up when you’re keen.”

Once they open up, let them lead the conversation. Avoid jumping straight to advice. Instead, focus on listening without judgement. You can say things like:

• “That sounds really tough.”
• “I’m really glad you told me.”
• “Thanks for being honest with me.”

These simple affirmations let your mate know it’s safe to keep talking.

Sometimes a check-in won’t lead to a deep and meaningful chat, and that’s okay. What matters is that you’ve planted the seed. Keep the door open with kindness and consistency, and don’t take it personally if they’re not ready to talk yet. Remember, checking in isn’t a one-time thing. Whether it’s a text tomorrow or catching up again next week, staying connected shows you care and builds trust.

You don’t have to fix everything - just knowing where to turn next is enough. Encourage them to speak to a GP, a school counsellor, or recommend they check out some of the mental health support services listed here. You can also find more tips and information around mental health and supporting others in our Resource Hub.

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• Biodegradable and home compostable tea bags
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You can grab MOOD's award-winning tea in-store at Woolworths, shop online, or even subscribe to keep your office stocked with brews that support batyr. Check out more brands like MOOD that support batyr here.